Welcome to the fruitiana.com website (the “Site”) operated by fruitiana . We value your privacy and are committed to safeguarding your personal information. Please take a moment to familiarize yourself with our Privacy Policy to understand how we collect, use, and, under certain conditions, disclose your personal information. This Privacy Policy also outlines the measures we have implemented to secure your personal data. By accessing the Site directly or through another platform, you acknowledge and accept the practices described in this Policy.
Data protection is built on trust, and we prioritize your privacy. We will only use your name and relevant information in accordance with the guidelines outlined in this Privacy Policy. Our data collection is limited to what is necessary for our interactions with you and is always pertinent to our dealings.
We commit to retaining your information only for as long as required by law or deemed relevant to the purposes for which it was collected. When you visit the Site without creating an account, your anonymity is preserved, and we cannot identify you unless you log in using your username and password.
Data Collection:
We collect various pieces of information when you place an order on the Site or App, and when you interact with us on Facebook through the Chrome Extension. This includes personal details such as your title, name, gender, date of birth, email address, postal address, delivery address, telephone number, mobile number, fax number, payment details, and more. We use this information for order processing, service provision, and to meet your requests.
Your order details are securely stored with us, accessible only through your account on the Site. It is crucial to keep your account information confidential, and we cannot be held liable for any misuse unless it is our fault.
Other Uses of Personal Information:
We may utilize your personal information for opinion and market research, ensuring that your details remain anonymous for statistical purposes. Participation in surveys or polls is voluntary, and your answers will not be shared with third parties unless specified. We may also send you information about our products, services, promotions, and newsletters, with the option to opt-out at any time.
Competitions:
Data collected during competitions is used to notify winners and promote our offers, adhering to the terms specified for each competition.
Third Parties and Links:
Your details may be shared with other companies within our group and third-party agents to assist in various aspects of our business. We do not sell or disclose your personal data to third parties without your consent unless required by law. External links on the Site may direct you to third-party sites, and we are not responsible for their privacy practices.
Cookies:
The use of cookies enhances your browsing experience on the Site, allowing features like the ‘basket’ functionality. Cookies do not contain personal or private details and are virus-free. You can manage cookie settings in your browser, but this may limit certain functionalities on the Site.
Our website employs Google Analytics, utilizing cookies for website analysis. By using the website, you consent to the processing of data by Google as outlined in their policies.
Security:
We have implemented technical and security measures to prevent unauthorized access, loss, destruction, or damage to your information. Your data is collected on secure servers, and firewalls are in place. Occasionally, proof of identity may be requested before disclosing personal information.
Your Rights:
You have the right to request access to and correction of your personal data, free of charge. You can also request the cessation of your data’s use for direct marketing purposes. Your information is not permanent, and you can review, update, correct, or delete it at any time.
For data deletion or any privacy-related concerns, contact our Customer Service Department at info@fruitiana.com
If you have questions about this Privacy Policy, please reach out to our Customer Service Department via email at info@fruitiana.com